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    • Phantom

      Having trouble running our game client? Check our solutions here!   02/28/2017

      Hey players, We have received some reports of players having issues when attempting to play Rien. We've come up with potential solutions below, and we request that you try the following before you request for help regarding the game. - Open task manager (ctrl + shift + escape) and make sure no instances of Maplestory are running. Sometimes, on a failed launch the application may still remain. This will prevent startup.  - Search for cmd.exe on your PC and run the command prompt as an administrator. (Right-click -> Run as Administrator) - Run all the following commands individually, in order: netsh int ip reset all netsh winsock reset all exit firewall reset ipconfig /flushdns ipconfig /release ipconfig /renew - Disable your anti-virus (or whitelist/exclude our game client). - If you're on Windows 8 , 8.1, or 10, disable Windows Defender. - Move dinput8.dll to a different folder. - Reset any compatibility settings you may have enabled on our client.   If this still does not work, consider download DxWnd and setting it up.  - How to set up DxWnd Unzip DxWnd  Run it in Administrator Right click the empty white box and click Add Navigate to where Maplestory.exe is in your RienMaple folder at the (x86) location in your C: drive (or whatever drive it is in). Set DirectX Version to Hook to DirectX8 That's it! Now double click your application in DxWnd to run it in windowed. This also seems to reduce the amount of -2147 errors.   If none of these solutions work, try running a virtual machine. We recommend using VirtualBox since it's free and awesome! You may need a Windows ISO file if you do not have one already. Thank you for your patience and cooperation.
      - Lumiere Network

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